Contact Us

We have a physical store here in Plymouth, Devon and offer UK wide shipping online. You can find our store location by visiting the following contact page.

Yes! We have a variety of training kits options for Eyelash Extensions, Brow Lamination, Waxing & Tinting and Lash Lifting. If you can’t find exactly what you’re looking for, or would like to create your own bespoke kit, simply get in touch.

Delivery times are dependent on the choice you make.

Tracked 24 – you will usually receive your parcel within 24 hours of ordering.  

Tracked 48 – you will usually receive your parcel within 48 hours of ordering. This is when you order within our opening hours. Order before 12pm for same day postage. We recommend ordering in advance to allow for any delays with shipping. We do our best to get items shipped out the same day, but can’t guarantee how long they will take to reach your destination, once they have been sent. Bank Holidays, Christmas and bad weather can all affect delivery times. 

Once your order has been dispatched, you will receive an email with your tracking number (please check your junk folder). We currently use Royal Mail for shipping, so you can enter your tracking number at: https://www.royalmail.com/track-your-item

All customers are emailed a receipt upon ordering. This can be used for Bookkeeping and Accountancy. If you have misplaced your receipt, please get in touch with us, along with your order number and we will issue a duplicate receipt via email. You can also access your order receipts via your online account.